For water supply or wastewater emergencies, blocked drains or possible pollution.

The Southern Water website also provides advice for the following situations:

• No tap water
• Taste and smell of water
• Dealing with flood
• Water Leaks
• Leaks inside the home
• Blocked drains and wastewater flooding
• Insurance claims
• Avoiding frozen pipes
• If a pipe freezes
• If a pipe bursts

Calling a plumber

Trusted plumbers who are qualified to meet the regulations for working safely with drinking water can be found through the WaterSafe online directory. See our Find an approved plumbing business page for further information.