Directory Enquiry Service
If you’re not able to read or hold a telephone directory due to illness or disability, you can apply for free 195 Directory Enquiries. Where applicable, onward connected calls will be included in BT’s call packages. Mobile and other providers’ charges may vary.
Call to request an application form. Your form will need to be countersigned by a professional who knows you i.e. your doctor, nurse or other medical practitioner.